Have questions about Kor-Chem products or chemical solutions? Start here with general product and support questions, including product selection, safety information, technical assistance, packaging, availability, and ordering support.
You can also explore our dedicated FAQ sections for more industry-specific questions about Screen Printing, Industrial Cleaning, Janitorial and Sanitation, and Pigment Dispersion solutions.
Customers can contact Kor-Chem through the website, by phone, or through their sales representative. For the fastest support, include the product or application you are asking about, the issue you are experiencing, and any relevant details about your process.
Yes. Kor-Chem focuses on helping customers improve performance, reduce waste, save labor, and solve process-related challenges. Product selection is only part of the solution; proper usage, dilution, timing, and workflow also matter.
Compatibility depends on the product chemistry, surface material, concentration, dwell time, and temperature. Before full use, test the product in a small, hidden area and review the product label and SDS.
Kor-Chem can also help assess compatibility based on your application.
Yes. If you are looking to replace an existing cleaner, chemical, or process product, Kor-Chem can help review the current product’s function and recommend an alternative. It is helpful to provide the current product name, SDS if available, application details, and the reason for replacement.
Many Kor-Chem products may be available in multiple package sizes depending on the product and customer needs. Availability can vary, so customers should contact Kor-Chem to confirm packaging options, minimum order quantities, and current stock.
Yes. Kor-Chem works with distributors and customers across different industries. Distributors can contact Kor-Chem for product information, availability, technical support, and sales assistance.
Yes. Customers can contact Kor-Chem for a product recommendation before purchasing. Providing details about the application, surface, soil type, equipment, ink system, or formulation will help the team recommend the most appropriate product.
Product safety information is available through the product’s Safety Data Sheet. The SDS includes details about handling, storage, personal protective equipment, hazards, first aid, and disposal considerations.
Customers should review the SDS before using any chemical product.
Yes. Kor-Chem provides technical support to help customers select products, troubleshoot issues, improve processes, and understand proper use. The team can assist with both simple product questions and more technical application challenges.
The best way to find the right product is to contact Kor-Chem with details about your application, current process, surface or material, product goals, and any issues you are trying to solve. Kor-Chem’s team can help narrow down product options and recommend a solution based on performance, efficiency, and compatibility.